88dewa Platform Privacy Notice

This page describes what we collect when you use 88dewa and how we keep that data protected. We at 88dewa take your privacy seriously—your personal information, payment details, and account activity are handled with care under our own security standards and in compliance with applicable data-protection laws.

When you open an account, deposit funds, place bets on Liga 1 or Piala AFF markets, play our live-dealer tables, or use any feature on our platform, you share certain data with us. We use that data to verify your identity, process your payments, deliver the service, and meet regulatory obligations. We do not sell your data to advertisers or third parties for marketing purposes.

Below, we explain what we collect, how we use it, who may access it, and what rights you have over your own information.

What Data We Collect on 88dewa

We collect personal information when you register. This includes your name, date of birth, email address, and phone number. We also require a government-issued ID (KTP, passport, or driving licence) and a selfie to complete Know Your Customer (KYC) verification. We store these documents securely and use them only to confirm your identity and prevent fraud.

We collect gameplay data: which games you play, your bets, your wins and losses, and when you access the platform. This data helps us understand platform usage, detect fraud, and investigate disputes. We also collect technical information: your device type, browser, IP address, and approximate location (based on IP). We use this to prevent account takeovers and to optimise our site for different devices and regions across Jakarta, Surabaya, Bandung, Medan, and Semarang.

We may collect communications you send us. If you contact our support team via in-app chat or email to ask about a live-dealer table rule or dispute a withdrawal, we keep records of that conversation to resolve the issue and prevent future problems.

How We Use Your Data on 88dewa

We use your personal information to deliver our service: verifying your identity, processing deposits and withdrawals, crediting bonuses, and settling bets. We also use it to protect the platform—detecting fraud, investigating collusion, and preventing underage access. We are required by law to report suspicious activity to financial authorities, and we comply with those obligations.

We may use your email to send account updates (login notifications, withdrawal confirmations, bonus credits) and occasionally to inform you of service changes or platform maintenance. We do not send marketing emails unless you opt in. You can unsubscribe from promotional messages at any time by clicking the unsubscribe link in those emails or by contacting support.

We use gameplay data to improve our platform. For example, if we see that players in certain regions (like Jakarta or Medan) prefer specific live-dealer games or payment methods, we adjust our offerings accordingly. We may also use anonymised data to calculate statistics about platform usage—never attributing specific winning or losing sessions to named individuals.

Data Protection, Storage, and Your Rights on 88dewa

We encrypt all data in transit using standard SSL protocols. Our servers may sit outside your jurisdiction (for example, in Singapore or the United States), but we treat data protected by Indonesian privacy expectations with the same care we would apply locally. We restrict access to personal data to 88dewa staff who need it to do their job—for example, our compliance team reviews KYC documents, and our support team sees account history to resolve disputes.

We retain your data as long as your account is active and for a reasonable period afterward to meet legal obligations. If you close your account, we delete or anonymise your personal information within a reasonable timeframe, except where we are required by law to retain it (such as for anti-money-laundering compliance). You can request deletion by contacting support, and we will honour that request subject to legal constraints.

Third Parties and Processors

We at 88dewa share data with service providers who help us operate the platform. Payment processors (the companies behind DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank) receive transaction data to process deposits and withdrawals. Hosting providers store our servers and databases. Customer-support tools may store your chat logs. These third parties are bound by confidentiality agreements and use your data only to perform their service to us.

We may be required by law or court order to disclose your data to law enforcement, financial regulators, or tax authorities. We comply with legal requests and will notify you of such disclosure when legally permitted to do so.

Cookies and Tracking

Our platform uses cookies—small files stored on your device—to remember your login session, language preference, and account settings. These cookies improve your experience and reduce the need to re-enter information each time you visit. We do not use cookies to track your behaviour across other websites.

We may use analytics tools (such as Google Analytics) to understand how users navigate our site, which pages are popular, and where people encounter problems. These tools are anonymised and do not identify you personally. You can disable cookies in your browser settings, though this may affect your experience on 88dewa.

Contact Us About Your Data

If you have questions about how we handle your data, want to exercise your rights, or suspect a breach, contact our support team through the in-app Help section or email us directly. We will respond to data requests within a reasonable timeframe and work to address your concerns. We also review our privacy practices regularly and will update this notice if our practices change significantly. By using 88dewa, you accept this privacy policy. If you do not agree, please do not create an account.